As a valuable customer of Diamondback Billiards your feedback is important to us. Please take a few moments to tell us about your experience. The first section of this survey is intended for customers who have purchased furniture from us. The second section is for customers who have purchased service from us, or received delivery of product in their home. Please answer the following questions on a scale of 1-5.

1- Very Dissatisfied 2- Dissatisfied 3- Neither Satisfied or Dissatisfied 4- Satisfied 5- Very Satisfied

First Name: *
E-mail: *
Phone (Optional):
Sales Person (Optional):

Was your sales person courteous, and attentive to your needs and questions?	1 2 3 4 5
Was the appearance of your sales person professional, and clean?	1 2 3 4 5
Is your order accurate?	1 2 3 4 5
Did you receive your order within the time frame your salesperson promised?	1 2 3 4 5
Was the store appearance clean and easy to shop?	1 2 3 4 5
If you had products delivered...
Was the service crew clean, and respectful of your home?	1 2 3 4 5
Did the service crew arrive within the allotted time frame, or make you aware of any change?	1 2 3 4 5
Did the service crew educate you on the proper care of your table?	1 2 3 4 5
Did you feel the service crew handled your pool table with care?	1 2 3 4 5
How was your overall experience with Diamondback Billiards?	1 2 3 4 5
Which store location did you shop at?	East Valley West Valley
What did you purchase/ service did we provide?:
What can we do to improve our customer service?